Introduction and Commitment to Security At Myko AI, safeguarding our clients' data is foundational to what we do. We commit to employing industry-standard security measures and adopting innovative practices to ensure the highest levels of data privacy and security.
Compliance SOC 2 Type II Compliance: Myko AI adheres to the stringent requirements of SOC 2 Type II certification. Myko also regularly undergoes penetration tests to validate our security, availability, and confidentiality controls.
Enhanced Data Security Measures No Data Used For Training Myko is not building it's own LLM, and does not use any customer data to build or train any AI Models. We prioritize the utmost privacy and security by ensuring Client Data Isolation.
Data Isolation Each client's data is securely compartmentalized, safeguarding against access from other clients or the public.
Robust Data Encryption In Transit: TLS 1.2+ encryption for all API and network communications. At Rest: AES-256 encryption for all databases and file storage.
System Architecture and Security Measures Myko AI's infrastructure utilizes AWS, a platform known for its robust security standards. This strategic choice enables us to leverage AWS comprehensive security features, ensuring the protection of customer data and the prevention of unauthorized access. In managing data, Myko AI adopts a minimal retention strategy. While data is essential for our operations, we only store what is necessary for the service delivery. Metadata, crucial for identifying the correct data sources and optimizing our AI's performance, is retained securely, encompassing details like table names, column names, and user-generated key definitions. Authentication and Access Control Each user authenticates into Myko using their CRM access credentials ensuring there is a one to one match in permission structure and data accessibility. Myko also mirror's the underlying business logic and rules of your underlying software, so users will only be able to carry out actions that they would be able to be if using the software like Salesforce.
Comprehensive Audit Trails All user and administrative actions are logged and available for review.
Data Deletion Requests Clients can request the deletion of their data in accordance with our comprehensive data management policies. Requests are processed promptly, following a verified authentication procedure to ensure the integrity and security of the data deletion process. Contact Information for Security Concerns For any security concerns or inquiries, clients are encouraged to contact our dedicated security team atsecurity@myko.ai
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